Client communication software platform company in Europe for sale

Client communication software platform company for sale

• Revenue: > 1 million EUR
• Employees: > 25
• Location of the client communication software platform company: Europe
• Reason for sale: The owners want to grow the company in Europe, therefore are looking to talk to interested investors
• #CFIE ITS556

Overview of the client communication software platform company in Europe for sale

The company for sale provides a software platform that enables organizations to communicate more efficiently with their clients. The concept behind this gives companies the power of direct messaging. As a result, a wide range of communication channels is integrated into a single communication core. The software solution facilitates external and internal messaging utilizing many modes that include phone, video, e-mail, chat, and team messaging. The platform increases efficiency and client satisfaction by allowing organizations to resolve client issues quickly and provides new ways to achieve positive outcomes. Most importantly, the solution proves that customer conversations are very important steps in ensuring a real and valuable relationship between organizations and their clients. Above all, each conversation should be treated as an opportunity to make commercial relationships stronger. Operationally, the company has a team of around 30 professionals with deep experience in creating tools that enhance customer conversations. Moreover, it records approximately 1 million euros in revenue and has great potential to grow more. However, the business is in the start-up phase and is looking to find more funding. The management has started a financing round aiming to attract around 1 million euros necessary for future development. Above all, this is a growth investment opportunity that may be interesting for companies activating in software fields related to communication.

Profile (strategy) of the client communication software platform company in Europe for sale

The company for sale is present in the European market and maintains several business offices in various countries. In addition, it has great ambition to grow because the management has seen the sector’s potential for development. As a SaaS company, it is able to have clients all over the world and offers organizations complete control over their customer service. The multi-function platform allows companies to provide fast and efficient services to clients that need instant assistance either for new products or for various challenges they might face. Moreover, a wide range of messaging methods can be offered with just a single tool without changing the application. These methods include apps such as WhatsApp Business, Webchat, Instagram, Facebook Messenger, or email. Most importantly, the client communication software solution allows support teams to quickly respond to customer requests and at the same time collect data for know your customer reports.

The integration of all communication channels enables organizations to identify sales opportunities, improve conversion, increase customer engagement, and overall drive positive experiences. Altogether, this creates opportunities for business revenue increases. In addition, the features for data analysis measure team performance by obtaining KPI insights. Every member of the team can be assessed by determining the number of messages per channel and response time. These analytics may be used for proactive adjustments in certain service areas. Above all, the solution is very adaptable and can be easily integrated into the client organization’s own management systems. In this way, existing workflows can be connected and work as a single tool. Moreover, the software is automatically updated and can only be used with the new features.

Activities and services of the client communication software platform company in Europe for sale

The company for sale created a solution that allows organizations to efficiently communicate with their customers. In a single platform, many popular communication methods such as WhatsApp Business, Webchat, Instagram, Facebook Messenger, or email can be utilized.

Highlights of the client communication software platform company in Europe for sale

• The company provides a client communication software solution that integrates multiple communication channels
• The solution improves sales conversion and client satisfaction
• The company needs more funds to support new growth
• The owners are looking to talk with potential investors that have plans to consolidate their software portfolio

More information on this client communication software platform company in Europe for sale

Please get in touch if you are interested in learning more about this client communication software platform company in Europe for sale. For more software companies for sale please visit the section software companies for sale. For other software buyers, please visit the section software companies wanted. If you are instead interested in ict companies for sale, please visit the ict companies for sale section. For ict buyers, please visit the section ict companies wanted.